Reduce IT Support
Reduce classroom AV support tickets with self-service voice control.
Educational IT teams are stretched thin supporting classroom technology. AV Engine enables faculty self-service through voice control, dramatically reducing support tickets and freeing IT for strategic work.
The Challenges
Constant AV support requests
AV issues generate a disproportionate share of IT helpdesk tickets.
Site visits for simple issues
Technicians travel to classrooms for problems that could be self-resolved.
Peak demand at class starts
Support requests spike at class change times, overwhelming staff.
How AV Engine Helps
- Self-service voice control for users
- Remote monitoring identifies issues
- Proactive alerts prevent problems
- Guided troubleshooting via voice
Explore Related Topics
Common Classroom AV Problems
How voice control solves the most common classroom AV problems.
AV Standardization
Standardize classroom AV experiences across your campus with voice control.
Voice Control for Classrooms
Natural voice commands for all classroom AV systems and technology.
Schedule a Demo
See how AV Engine integrates with your infrastructure. We'll show you real results from organizations like yours.