Definition

Unified Communications

Integration of enterprise communication services into a single platform.

Full Definition

Unified Communications (UC) integrates multiple communication methods—voice calling, video conferencing, instant messaging, presence, and collaboration tools—into a cohesive platform. Major UC platforms include Microsoft Teams, Zoom, Webex, and Google Meet. UC aims to provide seamless communication experiences across devices and locations, with features like calendar integration, contact synchronization, and consistent user interfaces.

How AV Engine Uses This

AV Engine provides unified voice control across all major UC platforms, offering a consistent interface regardless of which platform is being used.

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