Frequently Asked Questions
Everything you need to know about AV Engine voice control systems. Can't find the answer you're looking for? Book a demo and our team will be happy to help.
What AV control systems does AV Engine work with?
AV Engine integrates seamlessly with all major AV control platforms including Q-SYS, Crestron, Extron, and Aurora. Our platform acts as a voice layer on top of your existing infrastructure, so you can keep your current investment while adding natural language control.
How long does implementation typically take?
Most implementations are completed within 2-4 weeks, depending on the complexity of your AV environment. Our team handles the integration with your existing control systems, and we provide comprehensive training for your staff. There's no need for lengthy IT projects or system replacements.
Do users need training to use AV Engine?
No training is required for end users. That's the beauty of natural language control - people simply speak naturally to control the room. If someone can say 'turn on the projector' or 'start my meeting,' they can use AV Engine. This eliminates the training burden that comes with traditional touchpanel interfaces.
Is AV Engine secure for enterprise environments?
Absolutely. AV Engine is designed for enterprise security requirements. We support on-premises deployment, SSO integration, role-based access controls, and full audit logging. Our platform is used in financial services, healthcare, government, and other regulated industries.
What happens if the voice recognition fails?
AV Engine maintains compatibility with your existing control interfaces as a fallback. Traditional touchpanels and controls continue to work alongside voice commands. Additionally, our natural language processing is trained specifically for AV terminology, resulting in 98%+ accuracy for room control commands.
Can AV Engine handle multiple languages?
Yes, AV Engine supports multiple languages including English, Spanish, French, German, and Mandarin. This is particularly valuable for hospitality, corporate, and education environments with international guests or staff.
How does AV Engine handle noisy environments?
Our platform uses advanced noise cancellation and beamforming technology to isolate voice commands even in challenging acoustic environments. AV Engine performs reliably in conference rooms with HVAC noise, open offices, and even large venues.
What is the pricing model for AV Engine?
AV Engine is priced per room with volume discounts for larger deployments. We offer both subscription and perpetual licensing options. Contact us for a custom quote based on your specific environment and requirements.
Does AV Engine require an internet connection?
AV Engine can operate in both cloud-connected and air-gapped modes. For organizations with strict security requirements, our on-premises deployment option processes all voice commands locally without any data leaving your network.
How do I get started with AV Engine?
The best way to get started is to book a demo with our team. We'll show you the platform in action, discuss your specific use case, and provide a customized implementation plan. Most organizations see ROI within the first 90 days through reduced support tickets and improved room utilization.
Can AV Engine integrate with our calendar and room booking system?
Yes, AV Engine integrates with Microsoft 365, Google Workspace, and major room booking platforms. When you walk into a room and say "start my meeting," AV Engine automatically knows which meeting you have scheduled and configures the room accordingly.
What kind of support do you provide?
We provide 24/7 technical support for all enterprise customers, with guaranteed response times based on issue severity. Our support team includes AV integration specialists who understand both our platform and your underlying control systems.
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